Don’t buy dispatch software. Hire a dispatch team.

Tiriel is a workforce of AI agents with one job each. They scan your load boards, negotiate with brokers, coordinate drivers, and close the paperwork, 24/7, in any language.

Start with $99 Read a real call

From $349/mo after your $99 first month. Cancel anytime, monthly. English · Español.

Load LD9W955 · Harborview · driver Manuel

Laredo, TX → Memphis, TN

NegotiatingBooked
Posted$2,712
Your floor$2,327
Agreed–$2,918
Over posted–+$206
Harborview posted $2,712. Closer countered $2,980, Harborview came back at $2,850, Closer countered $2,918, and Harborview agreed at $2,918, above the $2,327 floor. Your floor $2,327 $2,712 $2,980 $2,850 $2,918 Booked PostedRound 1BrokerRound 2Agreed
  1. CLCalled HarborviewPosted at $2,712 on the load board9:41 AM
  2. CLCountered $2,980Round 1 of 4 · anchored above posted9:43 AM
  3. CLHarborview countered $2,850“I can do twenty-eight fifty, and I need a 48 not a 53.”9:45 AM
  4. CLCountered $2,918Round 2 of 4 · took the equipment change and priced it9:47 AM
  5. CLHarborview agreed $2,918Above your floor · detention after 2 h at $150/h9:48 AM
  6. COLoad confirmed with ManuelCall in Spanish · 2m 04sConfirmed8:41 PM
  7. AURate con audited$2,918 matches the call · terms lockedPass
Example load, rebuilt from the product: the same load as the screens below. Accounts anonymized.

One person. One phone. Fourteen hours.

The ceiling isn’t your skill. It’s your hours.

You call. You wait on hold. You refresh five boards while a good load disappears from a sixth. You negotiate one broker at a time while three others move on. You chase a driver for a check call, chase a rate con for a missing field, chase the day until 9 PM.

What is an AI workforce for freight dispatch?

Software waits for you. A workforce works for you.

Every dispatch tool ever built made the human faster at doing the work. Tiriel is the one that does the work. Specialized agents, each with one job, one standard, one boss: you. They talk to brokers while you sleep. They learn your lanes, your drivers, your rules. Every call they make teaches the next one.

You don’t log in to work. You check in on your team.

From empty truck to POD.

Six specialists. One shared memory. What Closer learns about a broker, Scout uses on the next load. What Coordinator learns from a driver, Planner uses to plan the next one.

Planner. Keeps your trucks ready.

Knows where every truck is, when it’ll be empty, and what the driver wants next. Turns live capacity into a plan before the search starts.

Result: every truck starts with a clear next move.

Tiriel setting titled How capacity is collected, with three options: Planner calls the driver (selected), ELD live, and You enter it.

Manuel · owner-operator

Fleet · capacity

Next move planned
Empty in
3h
Last stop
Laredo, TX
Capacity call
Español

Hours until empty

LoadedNowEmpty in 3h

Activity

  1. Capacity call with Manuel, in Spanish
  2. Empty in Laredo in 3h · plan updated
  3. Next move planned · handed to Scout
Example shift, from the product. Accounts anonymized.Example shift, rebuilt from the product. Accounts anonymized.

Scout. Finds the freight.

Searches load boards and broker inboxes continuously, filters the noise, and surfaces the loads that actually fit each truck.

Result: the right loads reach you before the competition.

Scout’s ranked shortlist of load-board loads, each with a fit score, the broker, pickup and delivery cities and dates, and the rate.

Load scouting · Laredo, TX

Reading your load boards · shortlist for Manuel

Ranked
LaneSourcePostedStatus
Laredo, TX → Memphis, TNHarborview · load board$2,712Shortlisted
Laredo, TX → Nashville, TNKestrel Freight · load board$3,180Held

The pick goes to Closer

Example shift, from the product. Accounts anonymized.Example shift, rebuilt from the product. Accounts anonymized.

Closer. Wins the rate.

Contacts brokers in parallel, negotiates against your targets, validates the terms, and pushes each opportunity toward booking.

Result: better rates without spending your day on the phone.

Closer’s negotiation timeline with a broker: the call, its counteroffers, the broker’s counter and the agreed rate, with the terms that changed.

Laredo, TX → Memphis, TN

Load LD9W955 · Harborview · 4 calls

Booked
$2,918 all-in+$206 over posted
Rounds
2 of 4
Changes
53 → 48 ft
Detention
After 2 h at $150/h
Next
Handed to Coordinator
Example shift, from the product. Accounts anonymized.Example shift, rebuilt from the product. Accounts anonymized.

Coordinator. Runs the load.

Handles driver communication, check calls, pickup and delivery instructions, ETAs, and status updates from dispatch to POD.

Result: drivers keep moving and everyone stays informed.

Load confirmation call logged by Tiriel, in Spanish: Coordinator offers the driver a Laredo to Memphis load and he accepts.

LD9W955 · Laredo, TX → Memphis, TN

Dispatch to POD

ENES

  1. Booked

    Closer · $2,918 with Harborview

    9:48 AM

  2. Load confirmed with Manuel

    Call in Spanish · 2m 04s

    8:41 PM

  3. Pickup

    Laredo, TX · FCFS from 3:00 AM

    Done

  4. Delivery · Memphis, TN

    Status updates to Harborview

    In transit

  5. POD

    Next
Example shift, from the product. Accounts anonymized.Example shift, rebuilt from the product. Accounts anonymized.

Expeditor. Gets loads back on track.

Steps in when something goes wrong: delays, missed appointments, breakdowns, detention, lumper issues, rejected freight, and escalations.

Result: exceptions get handled before they become expensive problems.

Exceptions

This week

Handled
AllDelaysMissed appointmentsBreakdownsDetentionLumperRejected freight
  • EX
    Detention at receiverLD9W955 · Memphis, TN
    Free time expired · agreed terms: after 2 h at $150/h
    Claim prepped
  • EX
    Breakdown on I-40Unit GT-02 · 1:05 AM
    Stepped in before it became an expensive problem
    Load recovered
Illustration, not a product screen. Accounts anonymized.

Auditor. Protects every dollar.

Validates brokers and rate confirmations, checks paperwork, detects risk, processes PODs, and catches detention, TONU, and other recoverable revenue.

Result: less risk, fewer mistakes, more money collected.

Rate confirmation audit: the terms agreed on the call compared field by field with the attached rate confirmation, each marked Match or Minor Difference.

LD9W955 · Paperwork

Every check logged to the load

Invoice queued
  • Broker authority · re-verifiedClean
  • Rate con · audited against $2,918Matches
  • Miles · 895 vs 891, under the 5 mi thresholdMinor difference
  • POD · receivedReceived
  • Invoice · queuedQueued
Example shift, from the product. Accounts anonymized.Example shift, rebuilt from the product. Accounts anonymized.

You direct. They execute.

The workforce operates inside limits you set, and never outside them.

Set the rules

Your lanes, your minimum rates, your drivers’ preferences.

Your rules

Example settings
Lane
Laredo, TX → Memphis, TN
Rate floor
$2,327
Target
Anchor above posted
Counteroffers
Up to 4 rounds
Hours
24/7
Driver calls
EN · ES
The rules behind load LD9W955. Example settings, rebuilt from the product.

Watch it work

Agents scan, call, negotiate, and file in parallel, 24/7. Every action lands in one feed, with a full audit trail.

Tiriel home screen: what each agent is working on right now and its next step, the items waiting on brokers with Tiriel owning the follow-up, and a summary of the work handled since you last checked.

Tiriel is working

Visible so you can trust it, not so you have to manage it

Workforce active
  • CLCloserNegotiating 3 candidates for PS-01 out of Memphis · best so far $2.94/mi, your floor is $2.80Now
  • COCoordinatorWaiting for Diego Fuentes to confirm GT-04’s consent · third attemptNow
  • SCScoutRe-scanning Laredo after 4 load-board candidates disappeared at 7:31 AMNow
  • COCoordinatorAssembling the detention case on LD9W933 · $180, 2h 40m at the dock, gate log attachedNow
Since you last checked34actions handled by Tiriel
Exceptions3resolved without you
Decisions5that required you
The morning report. Example shift, from the product. Accounts anonymized.The morning report. Example shift, rebuilt from the product. Accounts anonymized.

Approve the exceptions

The 10% that needs human judgment comes to you as a decision, not a task. Everything else is already done.

Decision screen for a load where the best broker offer stayed under the rate floor: what happened, with Closer stopping at the floor, and a table comparing the best offer, your floor and the gap.

Crestline · Dallas → Atlanta

$0.19 under your floor

Needs you

Closer will not go under a floor you set.

Crestline’s best
$2.61/mi
Your floor
$2.80/mi
Gap
$0.19/mi
Next best on the lane
Harborview $2.58/mi
Example exception: a different load, where the broker would not meet the floor. From the product. Accounts anonymized.Example exception: a different load, where the broker would not meet the floor. Rebuilt from the product. Accounts anonymized.

Real calls. Real rates.

Every call your agents make is recorded, transcribed, and logged. These two are from production.

CL

Closer · Broker negotiation

Load 29641 · Birmingham, AL → Nashville, TN

$640 → $705 · +10.16%

AgentHello, I’m the dispatch assistant for [the dispatch office]. Is load 29641 from Birmingham, Alabama to Nashville, Tennessee still available?

BrokerYes. We’re at six hundred forty.

AgentOur rate to take this load is $739. That is the number that makes this lane work for us today.

BrokerNo, it’s too much. I think six hundred and fifty.

AgentI understand where you’re coming from, and we’re currently at $739 because that’s the lane rate that keeps this run fair for us.

BrokerOkay. We can do it for six hundred and eighty.

AgentI truly appreciate working with you on this. To make it work, we need $721, so locking it in now would be great.

Closed: $705.00Negotiation uplift +10.16%

Recorded · Transcribed · Logged to the load
Transcript of a recorded production call. Names anonymized.

Load 29641, turn by turn

$640 → $705

The broker moved from $640 to $650 to $680 while Closer asked $739, $739, then $721. The load closed at $705. $739$739$721 $640$650$680 $705 Turn 1Turn 2Turn 3Closed

Closer asksBroker offersClosed, +10.16%

From live product calls. Names anonymized. Recorded with consent. Every negotiation runs inside rate floors you set, with a cap on counteroffers.

Your fleet’s language. Your broker’s language.

Same workforce. Coordinator’s daily capacity call, in Spanish. Capacity logged in 0:53.

CO

Coordinator · Daily capacity call

Spanish

Capacity logged in 0:53

AgentQué tal, soy el asistente de Luis. ¿Hablo con Luis?

Owner operatorSí, soy yo.

Agent¡Excelente, Luis! ¿En qué ciudad y estado te ubicas?

Owner operatorMe encuentro en Santa Fe, Nuevo México.

AgentTengo Santa Fe, New Mexico. ¿Ahorita vas cargado o vacío?

Owner operatorVoy cargado.

Agent¿Cuántas horas de manejo te quedan disponibles?

Owner operatorOtras dos.

AgentExcelente, gracias. Chequeo rápido: Santa Fe, cargado, en movimiento, 2 horas. ¿Ok?

Owner operatorSí.

Recorded · Transcribed · Logged
Transcript of a recorded production call. Names anonymized.

Same dispatcher. Same hours. Different math.

An example of what an operation can look like when the workforce does the work and the dispatcher adds trucks. One illustration, not a promise: your pace, your fleet, your numbers.

What 90 days looks like

Example operation, checkpoint by checkpoint

Illustration
Today$9,000/mo5 OOs × $1,800/mo commission  =  $9,000/mo
With Tiriel (Day 90)$34,200/mo19 OOs × $1,800/mo commission  =  $34,200/mo
The gap$25,200Illustrative additional monthly income at Day 90 in the example above.
  1. Day 0 · Today5 owner-operators · 12–14 hours/day
  2. Day 30 · First wins8 owner-operators · 10 hours/day
  3. Day 60 · AI becomes your team13 owner-operators · 7 hours/day
  4. Day 90 · Business owner mode19 owner-operators · 4–5 hours/day
Assumptions: $1,800 average monthly dispatch commission per owner operator; fleet growth from 5 to 19 trucks over 90 days. Illustrative only. Individual results depend on your fleet, lanes, and market conditions.

Three kinds of operation. One workforce.

Example profiles, not customer stories.

Independent dispatcher

5 owner-operators, capped at 14-hour days.

Scout and Closer take the boards and the phones. She can run 20+ trucks in fewer hours and picks which loads deserve her judgment.

Small carrier

8 trucks, the owner still dispatches nights.

The workforce covers nights and weekends. Trucks stop sitting on Sundays.

Fleet owner

30 trucks, 3 dispatchers, high turnover.

Each dispatcher directs a full agent team. The fleet scales loads without scaling the dispatch office.

Not a better tool. A different species.

Traditional dispatchTMS / dispatch softwareCopilots & chatbotsOutsourced dispatchTiriel: AI workforce
Who does the workYou do the workYou do the work, organizedYou do the work, with suggestionsSomeone else does the workThe work does itself, under your rules
SpeedOne call at a timeFaster clicksDrafts, not dealsTheir paceParallel, 24/7
ScaleCapped by your hoursSame ceilingSame ceilingTheir payroll, your marginAdd trucks, not headcount
LearnsExperience stays in one headNoShallowLeaves when they quitEvery load, forever
AvailableBusiness hoursWhen you’re at the deskWhen you prompt itTheir shiftAlways

Built by a family that has run trucks for 20+ years.

Tiriel is not a software company that discovered freight. It is a freight family that builds AI.

  1. Family truckingMore than two decades
  2. J&H TruckingRun today by co-founder Hugo Alvarez
  3. TirielSix agents in production
Eduardo Narvaez, co-founder and CEO of Tiriel

Eduardo Narvaez

Co-founder & CEO

Graduate in Finance, former product manager at Microbit, developing products for the Logistics and Financial industry with 20+ years of family tradition in trucking, now leading Tiriel as CEO and co-founder.

LinkedIn

Hugo Alvarez, co-founder and CRO of Tiriel

Hugo Alvarez

Co-founder & CRO

Operations expert with deep family roots in trucking. Founder and operations manager of J&H Trucking, former project manager at Cretum Capital, now leading Tiriel as CRO and co-founder.

LinkedIn

Company
Tiriel, Inc.
Based in
San Francisco, California
Family in trucking
20+ years
Talk to a founder Meet the team

Backed by

  • Y Combinator
  • Soma Capital
  • JAM Fund
  • Harvard University
  • Act One Ventures
  • AngelHub

Asked by every dispatcher we meet.

Anything else, write to hello@tiriel.ai, a human answers.

What is an AI workforce for freight dispatch?

An AI workforce for freight dispatch is a team of specialized AI agents that runs dispatch operations autonomously: scanning load boards, negotiating rates with brokers by phone and email, coordinating drivers, and processing rate confirmations and paperwork. Unlike dispatch software, which organizes work for a human to do, an AI workforce does the work itself, 24/7, under rules the dispatcher sets. Tiriel operates it in production across the United States.

Will Tiriel replace me?

No. Tiriel does the repetitive 90% of the day: boards, calls, negotiation, paperwork. You keep the 10% that needs a human: which owner operators to take on, which lanes to build, which brokers to trust, and every decision that moves money. Tiriel does the work. You decide.

What if I don’t have many OOs yet?

You start at Starter ($349/mo, up to 5 trucks). When you add trucks, your plan moves to the next tier automatically. Your first month is $99 with unlimited trucks, so you can load your whole fleet before a tier is assigned.

What does Tiriel integrate with?

Built to plug into the tools you already run. The load boards you already use, broker email inboxes, SMS, voice, FMCSA, payment processors, and accounting. We meet your operation where it lives. We don’t ask you to switch.

Can I cancel?

Yes, monthly, from your account in one click. You keep access through the period you paid for. No long-term contract.

How is my data handled?

US-based infrastructure with industry-standard security practices: encrypted data in transit, strict access controls, and an immutable audit trail of every agent action. Your dispatcher data, broker relationships, and owner-operator information are yours, not ours.

What languages are supported?

Any. The platform is language-agnostic by architecture. The same negotiation engine that works in Spanish works in English, Portuguese, Russian, and any other language spoken by U.S. dispatchers.

How long does activation take?

Setup takes minutes: connect your load boards and load your trucks. Onboarding is assisted by our team in your first month. Your first Tiriel-negotiated load typically lands within your first hours.

What if my broker doesn’t want to talk to an AI?

Closer identifies itself and follows the disclosure rules of every state it calls into. It keeps a consistent voice per broker, negotiates inside the rate floors you set, and never accepts a rate at or below your floor. Every call is recorded, transcribed, and logged to the load, so you can hear exactly what was said.

How does the upgrade work?

Automatic. When you cross the truck ceiling on your tier, the product gates the next truck until you upgrade. No sales call, no awkwardness. Nothing is charged and nothing changes until you confirm.

Can I bring my own tools?

Yes. We integrate with the major accounting, factoring, ELD, and TMS systems. Custom integrations are available on Pro and Enterprise.

Is there a long-term contract?

No. Monthly. Annual plans are available at twelve months for the price of ten.

What if I’m not technical?

You don’t need to be. Onboarding is assisted by a person in your first month, and the workforce runs on rules you set in plain language: your lanes, your floors, your drivers’ preferences. Nothing to configure beyond that.

Tens of thousands of dispatchers in America. Every one of them is about to get a workforce.

Start with $99. Meet your workforce in 30 days.

Open your account, connect your load boards, and meet your workforce. Setup takes minutes. Your agents start working your boards the moment you’re live.

Start with $99 Prefer a conversation? Book 20 minutes

From $349/mo after your $99 first month. Cancel anytime, monthly. English · Español.